The best compliments we can receive about our products and service come straight from our happy customers. Want to share your Mattress Mill experience with us? Submit a testimonial by contacting us today!
Jack... enjoying the new mattress. Back feels OK. Sales lady was wonderful both times she helped me!!!V.L.
KW here. We don't do Facebook or Google Business. BUT I love Mattress Mill. Our ranch house has your mattresses, and we LOVE them. As do our guests. Excellent quality and service.K.W.
The whole experience with Mattress Mill was pleasant. Very professional and extremely helpful. Have recommended friends to you and they have sense purchased mattresses from you.G.P.
Jack, you operate a first-class business with a unique, quality offering to the region... I reside north of Sheridan, WY, and made the trek to your store in need of a replacement RV mattress... Stacey was my first contact and the order was confidently in place within 30 minutes... including an acceptable delivery date... I encountered Lane when I called to check-in... I received a confirming email from nice gal...
Each person was polite, professional and certainly knowledgeable... THEY made the experience a perfect example of superior customer service...
I'm sleeping better, now, as well!!
All The Best!!E.C.
After several years of back issues/mattress issues, I decided to try out the local company, Mattress Mill. I was a little hesitant at first, due to their mattresses being a little more expensive than the last several ones I had tried. Very glad I did pull the trigger on one though, they have given me amazing customer service, and even after various firmness swaps, they helped me find a different product of theirs that might fit my need a little better. Years later I’m writing this, as they currently have been awesome in checking if some more recent issues in my sleep could be due to the mattress. Couldn’t recommend this company enough.A.B.
I looked on the internet and saw you were the only local manufacturer and mattress store in Bozeman and thought that was where I wanted to go and your reviews were great. I was pleasantly surprised with the cleanest of your store . I didn't know what to expect from the sales staff whether I was going to get a high pressure sales person .Katie was totally surprising ,she was awesome . We told her what we were looking for and she explained your different beds and how they were built and the prices for each set . She went through each series of beds she thought we might be interested in and let us try each one , NEVER once with any pressure . She made it a very enjoyable experience for us . We ended up buying two beds from her . Your delivery men were very respectful and took great care setting up our beds. You should be very thankful for your staff. They are a great asset to your business and do you right . Thank you :)J.T.
The Mattress Mill has some of the best customer service in the valley. The store is spotlessly clean and the sales staff is knowledgeable, patient, and efficient. Really professional business that clearly cares about their customers. Very happy with our bed from Mattress Mill!M.M.
I wanted to let you know that we are very happy with your mattresses and your staff. Friends told us about Mattress Mill quite a few years ago. I think we are on our third or fourth mattress that we have purchased from you. The sales staff did a good job taking care of us and we will be back if we ever need any of your products.
Our dog Jinny is very happy with the dog bed we purchased for her from your store :)K.R. & J.P.
This wasn’t our first time visiting Mattress Mill; thus our reason to return! Customer service was outstanding...from our initial entry into the showroom visiting with sales...to their explanations as we tried different levels of firmness...to the decision to buy. The contacts and delivery went smoothly including old mattress takeaway. It’s been two weeks and we are getting much better sleep on our new comfortable king bed. Mattress Mill is truly a business of professionals! We highly recommend them!B.B. & M.B.
As a local (Gallatin Valley) business owner I understand the value and importance of exceeding expectations. The team at Mattress Mill far exceeded my expectations and I am a returning customer and I knew the product & customer service would be excellent. To my surprise, the entire team greatly exceeded my expectations. From the young men who delivered & set up our new bed, to the crew in back who replaced an old king zipper top the same day, to the sales people who are extremely knowledgeable & professional, to Jack & Nan who simply understand how to run an excellent business, why would you look anywhere else for any of the products they sell! Thank you all for a wonderful experience!H.H.
Our experience with Stacey and Katie was wonderful. Professional and personable.
I especially appreciated the whole team’s ability to work with me when I found out I was going to have foot surgery and hoped to get the mattress delivered earlier. Lane and his team came through. I’m convinced that having the adjustable base has contributed to my good recovery so far. I do love the zero gravity option! The mattress is working great as well. No more shoulder pain for me and my husband is sleeping even better.
It also gives me great peace of mind to know that in a year, if I feel I might need a firmer feel, with your mattress I actually have options. The zip top is a brilliant feature and in my opinion cannot be oversold. Congratulations to you and your family for producing a quality product. I wish you many more years of success.
I will happily pass on my recommendation for Mattress Mill to anyone who seeks my input.D.V.
We found the Mattress Mill in 2007. Our first King size bed was purchased and has been enjoyed up until this year, 2020. Thinking we needed a new bed, we started shopping around. Wow, how expensive they have become, big companies cutting out the small guys and difficult to find clean products! So we thought, let’s find out if we can still replace our beds’ internal parts? After speaking with Katie who was immensely helpful, she was able to put our old/new bed all together saving us from buying a brand new bed, huge savings!
What an amazing product to have access to! With Katie’s help, she saved on shipping costs, called us to update every step of the way and listened to our questions. We don’t live in MT anymore, no problem they helped us just the same.
Looks like we’ll be enjoying this bed for a while longer! We HIGHLY recommend Mattress Mill!A.M.
We have never slept so good, and we can’t wait to go to bed at night! We own a guest ranch, and we have guest after guest telling us how comfortable the mattresses are!K.P. & M.P.
Gallatin Valley peeps, if you need a mattress check out Mattress Mill! Affordable, quality, locally made. Have never slept better and paid less than other stores! Truly amazing.A.W.
We had looked at Mattress Mill before, but decided to try a less expensive mattress at another local store. What a waste of our money! We had the other mattress for about two years and it was seriously breaking down. When we went back to the Mattress Mill, we met Stacey and he talked to us about what type of mattress we currently had - and what problems we were having with it. Based upon that discussion, and us looking at and trying a couple of the mattresses in his store - we purchased one of the air mattresses he recommended to assist us with the personal aches and pains we were experiencing with the mattress we had at that time.
We absolutely love sleeping on our Mattress Mill bed and have made the slow air pressure adjustments that Stacey recommended - and both of us sleep a fully comfortable sleep every night. We highly recommend the personnel and products at the Mattress Mill.J.D. & M.D.
Oh my gosh! I have never loved a bed so much in my life! I love how you can try out a variety of different types. I sleep better and nap a little bit more now that I have a wonderful bed to go to. Great local company, and better price for quality work!B.B.
Being aware of what traditional mattress companies had to offer, we went to the Mattress Mill looking for a special solution to our problem of waking up in the morning with neck and back pain. The knowledgeable sales people guided us to the perfect bed made specifically for us, which has alleviated our pain.
The delivery men are professional and friendly and respected our home by removing their shoes and maneuvering very carefully. We are thrilled with our purchase and we highly recommend the Mattress Mill to everyone.J.H. & G.H.
We had you build an RV mattress with rounded corners 10 years ago. We use that RV a lot, and the mattress still looks and feels great!R.C. & D.C.